239 Dumdum Park, Kolkata - 700055 | 06290865651

Cancellation & Refund Policy

Cancellation Policy

Cancellation Notice Period Refund Amount
30 days or more before travel 90% refund of total amount
15–29 days before travel 75% refund of total amount
7–14 days before travel 50% refund of total amount
3–6 days before travel 25% refund of total amount
Less than 72 hours before travel No refund
No show / No contact No refund

Refund Process

  • Refunds will be processed within 7–10 business days after cancellation confirmation.
  • Refunds will be credited to the original payment method (bank transfer/online payment).
  • Cancellations must be made in writing via email or WhatsApp message.
  • Processing fees (if any) may be deducted from the refund amount.

Force Majeure

In the event of natural disasters, forest department closures, cyclones, or other circumstances beyond our control, we will offer a full credit note or reschedule the tour free of charge. We strongly recommend purchasing travel insurance.

For cancellation requests, contact us:

sundarbanwildlifetours@gmail.com
06290865651
WhatsApp Us